The St.James Practice are a very friendly, professional and caring team, providing the highest quality of dental care. They treat every patient as an individual, with dignity and respect. I feel that the team can’t do enough to make you feel at ease, nothing is ever rushed and they talk through everything in a manner that is easy to understand. I would be more than happy to recommend this practice to family and friends.
I was a very nervous patient until I came to the practice. Now I have no fear of the dentist. Kind caring staff and a very friendly practice.
I have no issues, staff have always been very helpful.
As a long term patient I have experienced very good service and prompt action when required. A very pleasant practice overall.
Both myself, Emma Allievi and my husband Paul have been patients at the St James dental practice for around 18 months.
We had not been happy with the service we had received at the previous surgery. When we joined we were both apprehensive, however we were made to feel at ease by the staff and every step of our treatment explained and documented. We both know that this is the sort of practice where you can be certain that no work is carried out that isn’t necessary or that they would be willing to put themselves through personally.
I have had to see Dr Nehra on a couple of occasions as an emergency, the care at the time of the appointment and the after care is unlike no other, with just one call to see how you are the day after by the staff, you are made to feel like you are the only one patient they deal with.
Best practice we both have been to in a long time.
As soon as I walked through the door I noticed the welcoming atmosphere at The St. James Dental Practice. Everyone, from the friendly receptionist who puts you at your ease, to the caring dentists and hygienist, works together to make sure you get the best possible outcome from your treatment. Although I am an older person,, with many fillings, I was never made to feel that my teeth were not worth saving.
I was given a treatment plan with a diagram of my mouth and an explanation of the charges involved. There is also a dental scheme, which I joined, to help with costs. The treatment I needed was a pain-free crown, which took only about an hour from start to finish.
The equipment in the surgery seemed more up-to-date than any I had seen before which was very re-assuring.
Thank you Dr. Aakrati Gautam and all at St. James. We are lucky to have The St. James Dental Practice in East Grinstead.
I started my visits to the St James Practice as a nervous (understatement) patient with crooked teeth that were poorly looked after and in need of a lot of work. I now not only have a set of healthy teeth they are also straight! The whole team at this practice are so genuinely friendly and reassuring that I decided to invest in the 6 month smile program which was worth every penny. Aak (my dentist) was very gentle and patient and I would wholly recommend her and all of her team.
My visits have always proved positive with appropriate treatments as necessary, staff always polite, competent and professional.
I have nothing but praise for the St James practice, the staff have time to explain what they are doing and why it needs to be carried out. The surgery is always clean and welcoming. I have been using this practice for a number of years. Great! No complaints, only praise!
I have been with the St James Dental Practice for many years and have always found them to be welcoming and professional. The staff are friendly, the treatment rooms are modern bright and airy with the most up-to-date equipment and the location easy to find. I would highly recommend this dental practice to anyone looking for find a good dentist with high professional standards.